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Successful people learn from even more successful ones...

Motto:        Give a hungry man a fish, and you feed him for a few hours.

Teach him to fish, and you feed him for lifetime.

                     @ttila ®

 

Contacts:

Ing. Attila CSERGŐ

 Fibichova 1286, 271 01  Nové Strašecí, Czech Republic, Europe

Mobile: +420604997291, +421910226886

Email: attila @ csergo.cz

SKYPE ID: attilator

IČO: CZ68140207

 

Languages:

                                                                           

  Czech                English                         Slovak                Hungarian                       German                Russian

  fluent         State Exams "TOEFL"            perfect         perfect – mother tongue              passive                  passive

 

Career Overview:

·      Independent TRAINER / Consultant / “motivaTIONAL speakEr“ (1998 – now)
Profile: Activity Management of Sales Managers.
Organizing, training and leading Business Building Seminars for individuals, entrepreneurs, VIP clients, international corporations in Czech, Slovak, Hungarian and English languages (Communication Skills, Negotiation Skills, Handling Objections, Closing Techniques, Financial Literacy, Selling Techniques, Personalities that Count, Effective Meetings, Time Management, Emotional Intelligence, Assertiveness, The Power of Positive Thinking, Analyzing Internal Corporate Processes) in the Czech Republic, Slovakia, Poland, Belgium, Spain, Austria, USA, Australia, etc.
Biggest success achieved : after six months of Recruiting Trainings, the turnover doubled, the number of newly recruited brokers quadrupled at the client’s Sales Network.

 

·      PROCTER & GAMBLE C&SR (P&G) (1994 – 2000)

- Recruiting Team Captain: Presenting, recruiting, interviewing, testing new hires for P&G.

- Certified Internal Trainer: Communication skills, Time Management, etc.

- Marketing/Advertising Brand Management of Pantene ProV, Head & Shoulders, Azurit, Lenor.

 

Awards:

·       P&G Silver Medal – implementing the new „Van Selling“ distribution system

·       P&G GM Přemysl Award  – success reached on the Azurit brand

·       P&G Pantene Crystal Pyramid Award – success reached on the Pantene Pro–V brand

·       ING Golden Lion Award – most effective consultant/trainer of the DSS pilot (retirement reform) in the SR

·       AVIVA Life Insurance a.s.most effective consultant and coach of the project

·       Winterian QS Network, RedoT s.r.o. – historically the most effective lector/trainer

 

Other Skills:

Personal experience with selling financial products, real estates in the USA, CR (licensed by the Czech National Bank, SEC).

 

Attended Trainings and Seminars :

·        James Heidema: Team Building/How To Succeed In Insurance – 2008, Tále, Slovakia.

·        Business seminars - Prague, Brussels, Budapest, Barcelona, Newcastle/UK (1994-2000)
People & Communication Skills, Leadership assessment tool, Project management, Time Management, Effective meetings, Selection interviewing skills, Writing Memo skills, Effective presentations, etc.

·        International Management & Leadership Training Program – establishing the program, first participant (followed by several other participants from Kosice, SR) – 1992/3 Montana, USA

·        How to Deliver Knock-Your-Socks-Off Customer Service – 1993 Montana, USA

·        Ken Blanchard, PhD.: Leadership & Management Secrets – 1993 Los Angeles, USA

·        Business English Management & Leadership Course – 1992 Košice, Slovakia.

·        Management 1, Gustav Käser Training International – 1992 Košice, Slovakia.

 

Clients:

 

   

 

    

 

 

 

 

Other Seminars:

• Building Brand Franchises - Newcastle, UK (1995)

• Time Management - Procter & Gamble Praha (1995)

• Effective meetings - Procter & Gamble Praha (1995)

• Leadership assessment tool - Procter & Gamble Praha (1996)

• Project management training - Procter & Gamble Praha (1996)

• Effective presentations - Procter & Gamble Praha (1995)

• People &  Communication Skills - Procter & Gamble Brussels (1997)

• Entry point marketing

• Sampling success principles and techniques

• Direct to consumer advertising

• Thinking that inspires great advertising

• Story-board evaluation

• Selection interview skills training - 1998

• Advertising that works

• Business building business reviews

• Writing skills

• Thinking and creative problem solving

 

Certificates, Plaques, Awards

 

 

 

 

 

 

 

  

Internship - USA

Gustav Käser Int.

"Deliver Knock Your Socks Off Services"

"7 Habits ..." Training

Internal Trainer

Certificate by
James Heidema

Building Brand Franchises

 

 
 

 
P&G Silver Coin Year 2000 Bug P&G Silver Coin P&G Golden Coin

P&G Crystal Pyramid

GM Přemysl Award ING
Golden Lion Award
 

 

Licenses, Registrations:

 

 

 

 

Certificate of Insurance Broker Professional Skills

Investment Broker Registered at the Ministry of Finance

Registered Investment Broker

Record Extract of Bonded Brokers

Certificate of the Slovak Treasury - Ministry of Education

 

References:

AVIVA

Campi

Winners Group

Česká pojišťovna

KONE CR & SR

Confidence

DIMaR
 

Reckitt Benckiser

MasterLube

HMC Group

Societe Generale Komerční banka

COTY

Stahlgruber

Waldviertler Sparkasse

 

 

Education:

 

 

 
Diploma of the Technical University in Košice

University State Examination

State Examination from English Language T.O.E.F.L. Test  

 

Trade Certificates:

 

Education, Training

Purchasing & Sales

Translations, Interpretation Advertising & Marketing Brokerage

 

Clear Debts Record Proof:

 

Ministry of Finance

Social Security Health Dpt.

 

 

 Documents to download:

CV in PDF (1,5MB)

 

Standard training modules in PDF (150 kB)

 

Certified Training Modules by the Slovak Ministry of Education in PDF: 2971/2009/290/1 - Slovak language

1 Recruiting & Selection Process

2.  Proven Recruiting Techniques

3.  Team Work

4.  Leading People

5.  Effective Communication

6.  Motivation in Life

7.  Time Management

8.  Sales Skills

9.  Personality Types

10.Effective Activity Management

 

Not Certified Modules - yet

11.Negotiation Skills + Advanced Negotiation Skills

12.Presentation Skills

 

 

Prices:

Price List in PDF (60 kB)

 

 

Clients' acknowledgments:

 

"Before the start of the motivational trainings we produced approx CZK 24 million per Month. During the month of your Motivational Trainings, we sold for about CZK 58 million. The most significant growth was apparent within two weeks after the Training."

"The training blocks were separated by humorous stories and jokes or video-clips, which supplemented the topic. This ensured the participants’ constant attention."

"You were not afraid to face conflicting situations, solving them by practical examples."

"Mr. Attila Csergö is a very unique, charismatic person, who is able to motivate and enthuse many people, by his style."

          Tomáš Jelínek,
VPA-retail Sales Manager, Česká pojišťovna a.s
.

 

"The motivational effect of your trainings is a very significant contribution to our growth. You are able to transfer new energy, to “charge” participants of the training. Their activities tripled on a voluntary basis, during one month following your training. I have not had a chance to experience such a long-lasting effect in my career"

Jozef Papp
Confidence Human Capital - Managing Partner

 

"We successfully utilized your expertise in the area of human resources (recruiting, start-up trainings and regular interviews) during the year of 2005 for developing the “BAR recruiting system”. Thanks to this, we successfully recruited 4 key positions for our Romanian subsidiary, 25 positions in the Czech Republic and another 3 positions for our external clients."

MUDr. Tomáš Sieber
Campi s.r.o. - Director

 

"I highly appreciate the activity management process, which you introduced to our managers. It consists of monitoring their own activities on a daily basis, and based on self-management, thus improving their activities and related results. This process was later expanded to the level of our Sales Force, which is stable and functional permanently, even in your absence."

Ľuboš Zubaľ
Winners Group - Chairman of the Board of Directors

 

"From the further growth perspective we very highly value your performance when implementing the activity management system and your two-day motivational trainings and workshops on recruiting new hires in all our Agencies across the whole Czech Republic."

RNDr. Karel Veselý
Aviva Life Insurance, a.s. -
Sales Director, member of the Board of Directors

 

We had difficulties in our insurance company with the work effectiveness of our freelance Sales Representatives. We hired an external Consulting Company in order to actively support the newly launched Activity Management System, to strengthen the work discipline of our Managers and Sales people. Unfortunately, the support was not ideal across all our branches. Thus I requested from the Consulting Co. to change the consultants, when they sent Mr. Attila Csergo to help us. Since his entry things changed and Attila managed to overcome the first negative impressions, which evolved from the very beginning, as well as apply his “full of energy” approach, huge enthusiasm and his professional knowledge. Attila swept our Sales Force along, what resulted in a significantly higher performance, than we ever expected.
So
if you really want to encourage your Sales Force and you do not mind a „not soft & mild“ approach, and you prefer results first of all, Attila Csergo is your man.

Luděk Šír
Sales Process Manager Aviva Life Insurance, a.s.

 

"I met Attila as a bussines consultant working for insurance company which I worked for. He made very professional work, focused to processes understanding and activity management leading to sales results."

Martin Strnad

Regional Sales & development Manager Aviva Life Insurance, a.s.

 

"I appreciate your approach from the very beginning, when you spent several days with our Sales Representatives, shadowing their live day-to-day work processes, to gain understanding of their work."

"I consider your regular “Follow-up courses”, to be a key element, where the participants publicly presented their results of applied knowledge and techniques in practice, thus sharing practical skills."

"The experiential form of your courses, the application of your personal and professional experience in an attractive, humorous way, added extra value to your courses."

Branislav Baláž

KONE CR/SR - General Manager

 

"Attila provided for us great Leadership skills trainings for Top and Middle management, also some modules of trainings for Sales Force. One of the most important attributes was that all trainings were based on our requirements in combination with Attila's enthusiastic performance and great business attitude. Mix of experiences and practice during trainings and workshops are appreciated by all our employees. I can recommend Attila for everybody who looking for motivated and powerful trainer that can engage your team."

 Libor Pliml

member of the Board of Directors KONE a.s.

 

Hello Attila,
thank you very much for all the trainings. The applause in the end of your training was the best way of saying thank you. I have to say that I also keep receiving only positive feedbacks from the dealers.
There is absolutely no doubt about the fact, that the money invested into this training was very well invested.
I am looking forward to continue with our cooperation in a future project, and to an evaluation meeting soon.
Thank you one more time.

 

 

 

 

 

 

The cooperation on the Chevrolet project with Attila Csergo completely fulfilled our expectations, while in some perspectives, it significantly exceeded. Attila, based on his professional experience and mainly based on his own proactivity, helped to fine-tune the Client’s assignments and point out the problematic areas.

I highly appreciate Attila’s ability to study and fully understand the client’s complex CRM application, which he was able not only to train for more than two hundred Sales people, but on top of it, to improve the application to a user friendly and higher comfort level in cooperation with the software development group.

Jiří Vaniš
Executive Director Dimar CZ s.r.o.

 

Attila, has great capability to listen the customer needs and prepare training tailored exactly on needs. His training style is positive and encouraging. He has ability to keep group focused. People remember him and his training. His training helps to improve selling skills of the team."

 Rasto Podhorec
MetLife Alico Funds - CE Manager

 

"If you need a motivation booster type-of-a-course then hire Attila. Outspoken, pragmatic and challenging, Attila is able to handle senior audiences in sales and leadership trainings. One thing is for sure - you won't be bored in his courses."

David Fojtik
Managing Director DEVELOR Czech
 

"Attila is one of the most inspiring people I have ever met. He is a great motivational speaker and sales expert. I am always looking for new opportunities to work together. If you are looking for somebody to truly wake up your sales team and get moving with the results, he would be my strongest recommendation."

Petr Moravec,

Senior Trainer DEVELOR Czech 

 

"During his work at Develor, Attila has proved that his business experience, enthusiasm, drive for results and a good sense of humor make him an excellent trainer."

Stanislav Tichy

Sales Director DEVELOR Czech

 

"Attila is a very experienced senior HR consultant with special knowledge of insurance companies' sales efficiency development. His "multilingualism" makes him an excellent choice in CEE development projects."

Lajos Bernath

Director of Regional Network  DEVELOR Consulting Inc.

 

"As student I attended a recruitment event run by P&G, and Attila was one of the leaders of it. His communication and representation of the company attracted my interest as well as enabled me to understand company values and the job opportunity. Attila co-created overall professional event atmosphere, while at the same time having fun and so staying close to us as students. P&G was till that Recruiting Day a completely unknown company, so I made my decision based on my immediate experience. I believe that this event was very successful, Attila, you sold it well."

Roman Skultety

EMEA Physical Distribution Delivery Manager, Global Business Services at Procter & Gamble

 

Attila Csergo, as Trainer, lead trainings in our company, focusing on Presentation Skills in 2012. He was chosen for our TOP professionals, based on references and recommendations. His personality was evaluated by attendees mainly as harmony of energy, professional knowledge, gained experience from practice, naturalness and ability to hand over the necessary information. They highly appreciated the possibility to turn the newly gained knowledge and skills into their own practice. I personally, consider Attila as a professional in his field of expertise, with whom is good to cooperate, who can accommodate to his audience and deliver the requested value.

Mgr. Dana Tichá, HR Manager, RSM TACOMA a.s.

 

Attila is one of the best personal coaches, I ever met. He can excite his audience and demonstrate the relevant examples from his practice, in an easy way. He often offers consulting support for the participants and managers, even after the training or course. Thus Attila supports the personal growth of individuals on a long term basis. His case studies are always taken from real life, often from his own experience. Attila’s history of a successful salesman and a highly valued manager from significant international huge Corporations helps to strengthen the quality of his trainings. This way the participants of his trainings reach significant and measurable improvements, not only in sales related results ...
I feel important to mention, that the quality of his trainings was always evaluated on a very high level.

HANA NOVÁČKOVÁ
Management and Sales Promotion Corporate Distribution, Komerční banka, a. s.

 

Attila showed empathy and was not afraid to open even unpopular topics, and the participants did not get "anything for free".  He was very flexibly responding to the participants and provided adequate feedback. Based on our previous experience we were sure to select Attila again as Trainer.

Attila is capable to cheer up people and demonstrate clear examples from his own financial practice (ie. real life), in a very simple and easy to understand way. We appreciate his skill to lead effective workshops and actively involve all participants into the work process, thus delivering additional value to the training. Based on positive feedbacks and delivered results we plan to continue with Attila in the future.

WALDHAUSER JAN - HEAD SCHOOL BRANCH, Bc, PILAŘ PETR, Ing. - Corporate Sales Promotion Management - Komerční banka, a. s.

 

The content of the training, and your eased, entertaining form of training delivery grabbed our attention and interest so much, that we decided to extend this training to another group of our employees. We highly appreciate the fact, that you spent 80% of the training on practical exercises, to practice different situations, where participants could apply the newly gained theoretical knowledge. At the end of each exercise you regularly requested practical learnings, applicability of all new information in specific work related situation. The popularity of your trainings resulted in our new request to deliver another one-day training for each group. I consider your effort to use different video & audio demo samples and your personal experience from negotiations as an extra added value of the trainings.

Marcela Kousalíková
Chief Executive Officer, Health Management Consulting s.r.o.
 

 

I want to appreciate the proper selection of the Trainer - Mr. Attila, for the Retail Media Sales Consultants Training for CET 21. From my side, absolute satisfaction! His practical experiences, not only theoretical knowledge (delivered by most of the trainers),  were a significant contribution to the training. Thank you and wish you a nice day.

Monika Jírovcová
Head of Retail Sales - CET 21 spol. s r.o.

 

Evaluation the first training for RSM Tippers for Ceska sporitelna - Erste Group

 

 

Photo Documentation:

 

In the office

At the flipchart at the table ... explaining. Stressing main ideas... pointing ...